Privacy Policy

Protocols App

Last Updated: June 25, 2025
Effective Date: June 25, 2025

This Privacy Policy describes how Protocols ("we," "our," or "us") collects, uses, and protects your information when you use our mobile application (the "App"). Your privacy is important to us, and we are committed to protecting your personal information.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

  • Account Information: Email address, username, and profile information when you create an account
  • Health & Fitness Data: Workout logs, exercise records, fitness goals, and progress tracking data
  • Nutrition Data: Meal logs, dietary preferences, nutritional intake, and food consumption records
  • Biometric Data: Weight, body measurements, and other health metrics you choose to input

1.2 Camera and Photo Access

Our app requests camera permissions for the following purposes:

  • Food Logging: Take photos of meals for nutrition tracking and analysis
  • Barcode Scanning: Scan food product barcodes to quickly log nutritional information
  • Photo Gallery Access: Select existing photos from your device for food analysis

Important: Photos taken or selected are processed locally on your device for food recognition. We do not store or transmit your photos to our servers unless you explicitly choose to save them to your meal log.

1.3 Automatically Collected Information

  • Device Information: Device type, operating system, app version
  • Usage Data: App features used, session duration, and interaction patterns
  • Performance Data: Crash reports and error logs to improve app stability

2. How We Use Your Information

We use your information for the following purposes:

  • Core App Functionality: Provide fitness and nutrition tracking features
  • AI Insights: Generate personalized recommendations and insights based on your data
  • Progress Tracking: Help you monitor your health and fitness goals
  • App Improvement: Analyze usage patterns to enhance user experience
  • Customer Support: Respond to your inquiries and provide assistance
  • Security: Protect against fraud and ensure app security

3. Data Storage and Security

We implement appropriate security measures to protect your personal information:

  • Encryption: Data is encrypted in transit and at rest
  • Secure Servers: We use Supabase, a secure cloud database platform
  • Access Controls: Limited access to personal data on a need-to-know basis
  • Regular Updates: We regularly update our security practices

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With Your Consent: When you explicitly agree to share information
  • Service Providers: With trusted third-party services that help us operate the app (such as cloud hosting)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Data Portability: Export your data in a portable format
  • Opt-out: Withdraw consent for data processing where applicable

6. Camera and Photo Permissions

Camera Usage: The app requests camera access solely for food logging and barcode scanning features. You can deny camera permissions and still use other app features. Camera access can be managed through your device's settings at any time.

7. Children's Privacy

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services

When you delete your account, we will permanently delete your personal data within 30 days, except where we are required to retain certain information for legal or regulatory purposes.

7. Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. International Data Transfers

Your information may be stored and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data during international transfers.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your account and associated data at any time.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last Updated" date. Your continued use of the app after changes constitutes acceptance of the updated policy.

11. Third-Party Services

Our app uses the following third-party services:

  • Supabase: Database and authentication services
  • Expo: App development and deployment platform
  • OpenFoodFacts: Food database for nutritional information (when using barcode scanning)

These services have their own privacy policies, which we encourage you to review.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: mregan@duck.com
App: Use the "Contact Support" feature in the app settings
Response Time: We will respond to privacy inquiries within 30 days

By using the Protocols app, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.